1. Information We Collect
BKE Logistics collects information necessary to provide USA freight brokerage and transportation services. This includes:
- Shipment data — sender and recipient names, addresses, contact details, and shipment contents
- Shipment documents — bills of lading, rate confirmations, delivery documents, and related freight records
- Payment information — billing addresses, payment method details, and transaction history
- Account information — login credentials, company details, and communication preferences
- Technical data — IP addresses, browser type, and usage information when you interact with our digital platforms
2. How We Use Your Information
We use collected information to:
- Arrange and manage USA freight brokerage and transportation services
- Communicate shipment status, appointment updates, and service-related notices
- Process payments and issue invoices
- Comply with applicable transportation, billing, and recordkeeping requirements
- Improve our services and digital platforms
- Detect, investigate, and prevent fraudulent or unauthorized activity
3. Information Sharing
We share your information only as necessary to deliver services, including:
- Carriers and service providers — trucking companies, freight partners, and vendors needed to move or support your shipment
- Payment providers — third-party payment processors to handle transactions securely
- Regulatory bodies — when required by applicable law, court order, or governmental authority
We do not sell your personal information to third parties.
4. Data Retention
Shipment records are retained for a reasonable period needed for freight operations, billing, claims, and legal recordkeeping, or as otherwise required by applicable law. Account data is retained for the duration of your relationship with us and for a reasonable period thereafter.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data in transit, access controls, regular security assessments, and secure storage practices.
6. Data Handling
Your shipment data and personal information are handled with care and stored securely. BKE Logistics operates from the USA, and data is processed in accordance with applicable US requirements.
7. Cookies & Analytics
Our digital platforms may use cookies and similar technologies to enhance user experience, analyze site usage, and deliver targeted content where applicable. You can control cookie preferences through your browser settings. Disabling cookies may limit certain functionality on our platforms.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information, subject to legal retention requirements
- Object to or restrict certain processing activities
- Receive a copy of your data in a portable format
To exercise these rights, contact us using the details provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
9. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children without parental or guardian consent. If we become aware that such information has been collected, we will take steps to delete it.
10. Third-Party Links
Our digital platforms may contain links to third-party websites or services. BKE Logistics is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through our official communication channels. For matters related to shipment data, contact your account representative directly.
Last updated: May 31, 2026